Terms and Conditions for AURASORA
Effective Date: February 24, 2025

Welcome to AURASORA! These Terms and Conditions govern your use of our website, aurasora.com, and your purchase of products from us. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our website or making a purchase.

1. Acceptance of Terms

By using our website or making a purchase, you agree to these Terms and Conditions. If you do not agree with these terms, you should not use our website or purchase products from us.

2. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our website after changes are made, you accept the revised Terms and Conditions.

3. Eligibility to Use Our Website

To use our website and purchase products, you must:

  • Be at least 18 years old, or have the consent of a parent or guardian.
  • Have the legal capacity to enter into binding agreements.
  • Provide accurate and truthful information when creating an account or making a purchase.

4. Product Information and Availability

While we strive to ensure the accuracy of the information on our website, we do not guarantee that all product descriptions, pricing, or availability are accurate, complete, or error-free. Prices and availability are subject to change without notice.

If a product is unavailable after you place an order, we will notify you and provide the option to choose an alternative, backorder the product, or cancel your order for a full refund.

5. Orders and Payment

  • Order Confirmation: Once you place an order, you will receive an email confirmation with your order details. This does not constitute a contract, as we may need to verify your order before processing it.

  • Payment: Payment for products must be made at the time of purchase. We accept various payment methods, including credit/debit cards and PayPal. Your payment will be processed securely through our payment gateway.

  • Cancellation: You may cancel your order only before it has been shipped. If you wish to cancel, please contact our customer service team as soon as possible. After dispatch, orders cannot be canceled, but you can return items according to our Refund and Returns Policy.

6. Shipping and Delivery

  • Shipping: We offer a variety of shipping options. Shipping costs and delivery times will be calculated at checkout. International shipping is available to most countries.

  • Delivery: We will do our best to deliver your products within the estimated time frame, but delays may occur due to circumstances beyond our control. We are not responsible for shipping delays caused by external factors such as customs, weather, or third-party delivery services.

  • Risk of Loss: Once your order has been shipped, the risk of loss or damage to the product passes to you. If your item is damaged during shipping, please contact us immediately.

7. Return and Refund Policy

For details on how to return items and request a refund, please refer to our Refund and Returns Policy. Returns must comply with the eligibility criteria outlined in that policy.

8. Account Security

If you create an account with AURASORA, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately if you suspect any unauthorized use of your account.

9. Intellectual Property

All content on our website, including product images, descriptions, logos, and text, is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

10. Limitation of Liability

To the maximum extent permitted by law, AURASORA is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or the products purchased. We are not responsible for any loss or damage caused by third-party services or products.

11. Indemnity

You agree to indemnify and hold harmless AURASORA, its affiliates, and employees from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the website, violation of these Terms and Conditions, or infringement of any rights of third parties.

12. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

  • Email: contact@aurasora
  • Phone: 079 5773 8993
  • Address: 85 Rhosddu Rd, Filmore Hill, United Kingdom